Inside Account Manager

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Date Posted: 5/22/2020

Location: Vaughan, ON, CA

Reference No.: 2020-7615

Position Type Full-time

Who is Grand & Toy?

Grand & Toy partners with customers to change the way Canadian businesses work and help them compete. And what we do for others, we do for ourselves. We embrace transformation and innovate for customers and partners, and our employees as well. By working with Canadian businesses to help them change and compete, your contribution at Grand & Toy truly makes an impact.

Who we are looking for?

Through outbound calling and within a team environment, the Inside Account Manager (IAM) is responsible for profitable sales growth through retaining and further penetrating current assigned Grand & Toy customers, and by acquiring net new business.

By using the Grand & Toy selling approach, you will drive profitable sales growth by expanding market share to additional client locations/business units while retaining your existing revenue base. You will support marketing initiatives within your book of business, and call on net new marketing qualified leads. In this role, you must research, plan and prioritize net new and existing prospects, establish interest, assess opportunity, and successfully persuade the prospect to buy from Grand & Toy.

You will conduct video calls as part of regular customer meetings and produce visual content and presentations for the customer. You must be comfortable speaking with C-Suite executives within customer organizations.

What will I do?

  • Prospect new and existing accounts within an assigned territory while delivering consistent quarterly performance for both sales and GP targets through video conferencing, phone and emails (70%)
  • Territory planning and management by tracking customer sales cycles in CRM and utilizing company tools (20%)
  • Administration and product knowledge development (5%)
  • Participation in vendor and organizational trainings to keep up to do with industry trends and solutions (5%)

What qualifications do I need?

  • Post-Secondary Education, preferably in Sales, Marketing or Business
  • Minimum of 4 years’ experience in inside sales or field sales, account management or business development.
  • Knowledge of corporate financial statements (balance sheets, income statements, MD&A, cashflow statements)
  • Ability to quantify ROI
  • Ability to research effectively using external tools

  • Effective time management skills with the ability to work under pressure
  • Excellent interpersonal and presentation skills, in person or over the phone
  • Social media engagement skills and digital presence
  • Proficient in MS Office, Teams, Salesforce (or similar CRM) and Transerra
  • Self-directed and results oriented
  • Experienced and comfortable in engaging with C-suite executives
  • Bilingualism in English and French is an asset

What does Grand & Toy offer?

Grand & Toy offers competitive wages and benefits packages based on education and experience. We proudly provide comprehensive training for all new associates, along with incentives such as our associate/corporate discounts and rewards programs for management positions.

We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs

Due to the needs created by these unique times, we are investing in strategic areas of our business.  We seek to help our customers get back to work safely and securely, while improving their productivity.  We are looking for your specific expertise to further strengthen our talent.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below. 
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Grand & Toy is an equal opportunity employer.