Who We Are
We’re a Canadian leader in office products, custom furniture, and workspace technology, but what truly defines us is how we help businesses work better. Our e-commerce platforms are a key part of that mission, and we’re investing in building best-in-class online experiences for our customers.
If you want to shape the future of digital buying in a complex B2B environment, you’ll fit right in.
About the Role
We’re looking for a hands-on B2B e-Commerce Manager to strengthen and elevate our digital platforms. This role blends strategy, ownership, and execution: you’ll assess current performance, design the roadmap to move us forward, and work closely with cross-functional partners to build and maintain an intuitive, high-performing customer experience.
What You’ll Do
- Lead the strategic direction of our Go-Bizzy and grandandtoy.com platforms.
- Assess the current state of both platforms, including prior year performance, customer journey, UX gaps, and technical limitations.
- Turn data into action by identifying performance gaps and partnering with IT, digital merchandising, and tech leads to prioritize and deliver enhancements that improve conversion and retention.
- Map the customer journey end-to-end and define what an intuitive and unique B2B e-commerce experience should look like.
- Execute improvements directly and work with internal/external partners for UX, site updates, and feature enhancements.
What You Bring
- Comprehensive e-commerce expertise with strong technical understanding and hands-on platform experience.
- Strategic thinking + practical execution. You can build a roadmap and roll up your sleeves to make progress quickly.
- Strong problem-solving instincts and the ability to assess where the experience falls short, and how to fix it.
- Excellent collaboration skills. You work well with co-workers and stakeholders from IT, merchandising, UX, and marketing.
- Sense of ownership, accountability, and follow-through.
It’s not required, but great if you have:
- Experience with B2B e-commerce environments.
- Exposure to UX best practices or agency collaboration.
- Digital marketing knowledge (handled elsewhere internally, so this is a bonus only).
How You Work
- You’re naturally curious and analytical, and you can turn ambiguous situations into clear, structured plans, even as things shift.
- You’re a self-starter with strong personal drive! You're disciplined, motivated, and move work forward with minimal direction.
- You’re calm under pressure and bring steady, solutions-focused leadership when things move fast.
- You’re collaborative and easy to partner with across multiple groups, bringing clarity and alignment as you go.
- You’re driven by measurable outcomes and always look for ways to refine, optimize, and improve.
- You build clarity where others see complexity through smart systems, clean processes, and thoughtful communication.
What We’re Offering
- A competitive salary based on experience, with a hiring range of $107,500 to $118,500, and growth potential within the full pay range for this position of $88,200 to $138,200 per year.
- Comprehensive and flexible medical, dental and extended health benefit packages to choose from.
- Employer matched RRSP program to save for your future.
- Perks like tuition reimbursement to continue your professional growth, exclusive G&T discounts to enjoy more of the things you love and a flexible work environment.
Ready to Apply?
If you’re driven by optimizing digital experiences, love solving platform problems, and want to build something meaningful, we’d love to meet you.
We are committed to providing accommodation for people with disabilities. If you require accommodation during the recruitment process, we will work with you to meet your needs.