Who is Grand & Toy?
Grand & Toy partners with customers to change the way Canadian businesses work and help them compete. And what we do for others, we do for ourselves. We embrace transformation and innovate for customers and partners, and our employees as well. By working with Canadian businesses to help them change and compete, your contribution at Grand & Toy truly makes an impact.
Are you ready to drive growth, forge new relationships, and make a real impact? As an Inside Account Manager at Grand & Toy, you’ll be at the forefront of our sales strategy, winning new business and deepening connections with our valued clients.
What You’ll Do:
- Prospect & Win New Business
Drive proactive outbound outreach to identify, qualify, and secure new wholesale / dealer accounts. Convert marketing and inbound leads into long‑term, high‑value partners.
- Manage & Grow Existing Accounts
Own a portfolio of wholesale partners, maintaining a regular cadence of conversations with owners and buyers to protect revenue, grow volume, and expand.
- Understand the Dealer Business
Engage confidently in the direct, results‑oriented dealer environment. Build trust through honest, straightforward conversations while solving real business and supply chain challenges.
- Build Relationships That Drive Volume
Develop a deep understanding of each partner’s product mix, purchasing patterns, and operational needs to recommend solutions that increase sales and profitability.
- Leverage CRM & Data to Prioritize
Use CRM tools to manage your pipeline, keep customer data accurate, track activities, and use insights to focus on the most impactful opportunities.
- Collaborate & Sell Internally
Partner with internal teams (sales leadership, pricing, supply chain, merchandising, marketing) to advocate for dealer needs and deliver tailored solutions for the wholesale channel.
- Demonstrate Resilience & Persistence
Stay tenacious in the face of objections and competitive pressure, consistently following up, re‑engaging contacts, and pushing opportunities toward close.
Who You Are:
- Bilingual communicator – Fluent in English and French, comfortable conducting sales conversations, negotiations, and follow‑ups in both languages.
- Resilient and persistent – You don’t give up easily; you see pushback as the start of a conversation, not the end.
- Natural prospector & relationship builder – You enjoy cold calling and opening new doors, just as much as nurturing ongoing relationships with existing accounts.
- Direct, honest, and respectful – You’re comfortable with straightforward dealer conversations, and you build trust through honesty, reliability, and follow‑through.
- Data‑driven and analytical – You use numbers, trends, and CRM insights to decide where to focus and how to grow your book of business.
- Organized and disciplined – You manage a large volume of accounts and prospects while maintaining a structured cadence and clean CRM records.
What qualifications do I need?
- 4+ years of B2B sales experience – inside sales, account management, or business development experience. Bonus points for wholesale / dealer experience.
- Resilient prospector – comfortable with cold calling, outbound outreach, and turning leads into long-term customers.
- Skilled account manager – experienced in managing and growing a book of existing business while hitting sales targets.
- CRM power user – confident working in tools like Microsoft Dynamics (or similar) and using data to drive decisions and prioritize your day.
- Exceptionally organized – strong time management and the ability to balance prospecting, account management, and admin without dropping the ball.
- Strong communicator – clear, professional, and persuasive over the phone, on video, and in writing; confident speaking with owners and buyers.
- Tech savvy – comfortable with MS Office and Microsoft Teams.
- Bilingual in English and French (required) – able to conduct full sales conversations and follow‑ups in both languages.
What Grand & Toy Offers:
Grand & Toy offers competitive wages and benefits packages based on education and experience. We provide comprehensive training for all new associates, along with incentives such as our associate / corporate discounts and rewards programs for management positions.
- You will earn a competitive base salary starting at $60,000 - $65,000
- To benefit from a commission structure with real potential to earn more
- To enjoy a full benefits package and pension plan
- To grow within a proudly Canadian company that values its employees and promotes from within
Ready to Apply?
Join Grand & Toy and take your career to the next level with a company that values your expertise in corporate accounting, rewards your achievements, and supports your growth every step of the way. We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.