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Bilingual Account Manager

Department Sales Date Posted 4/26/2024

Position Type Full-time Reference No. 2024-8436

LocationOttawa, ON, CA


 

Who is Grand & Toy?

For over 140 years, Grand & Toy has partnered with customers to change the way Canadian businesses work and help them compete.  And what we do for others, we do for ourselves.  We embrace transformation and innovate for customers and partners, and our employees as well. By working with Canadian businesses to help them change and compete, your contribution at Grand & Toy truly makes an impact.

If you are ready to start or accelerate your career in B2B sales, this may be the position for you!  We will provide you with the sales tools needed to be successful.

 

About the Role

The Account Manager is an entrepreneurial and results driven individual contributor. You will be responsible for driving net new business, growth and developing, managing, and executing on your sales plan.  Additionally, you will build and maintain existing client relationships, with the ultimate goal of growing revenue from those accounts and optimizing account profitability. This is an exciting sales opportunity for a professional who is motivated to win, eager to build relationships, able to work independently and who will play a key role as a member of our sales organization.

 

This individual will be confident presenting one-on-one or to a group and building strong customer relationships. The Account Manager will be required to self-educate and stay abreast of the ever-changing industry and will leverage this knowledge to influence decision makers at all levels.

 

What will I do?

  • Prospecting and Lead Generation (45%)
  • Sales Presentations (10%)
  • Closing Deals (5%)
  • Account Management & Related Sales Growth (30%)
  • Reporting and Forecasting (5%)
  • Continuous Learning (5%)

 

What qualifications do I need?

  • High School Diploma.  Graduate of a Business or a related program is an asset.
  • Minimum of 3+ years of experience in sales, preferably B2B
  • Demonstrated ability to prospect, qualify and cold call on net new customers (both in person and by phone) and to network and develop multiple customer contacts within current customer base
  • Excellent communication skills, both verbal and written
  • Proficiency in CRM tools, as well as MS Excel based reporting and building PowerPoint presentations.  Experience with MS Dynamics is an asset.
  • Comfortable with video conferencing.  Experience with MS Teams is an asset.
  • Proactively manage time spent on critical factors that drive productivity, revenue growth and bottom-line results.
  • Perceptive to verbal and non-verbal cues to identify unanticipated customer needs.
  • Ability to review complex customer situations, identify problems, recommend solutions, and execute flawlessly.
  • Able to deliver sales presentations to a group of customers
  • Adaptability
  • Creative thinker
  • Customer-first, sales-based mindset
  • Driven to perform – likes to overachieve
  • Analytical skills required to review complex customer situations and business trend data, obtain insights, identify problems, recommend, and execute solutions
  • Get it done attitude, coachable, and a continuous improvement mindset.
  • Bilingualism in English and French is required

 

What does Grand & Toy offer?

Grand & Toy offers competitive wages and benefits packages based on education and experience, along with other perks such as our associate/corporate discounts and reward programs for management positions. We proudly provide comprehensive training for all new associates.

 

We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Grand & Toy is an equal opportunity employer.

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